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Discussion topic: Account blocked

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This message was authored by Lois83 This message was authored by: Lois83

Account blocked

My account has been blocked I can make full payment on the 29th I have made a payment of £20 today. I have a disabled son so needs access to the Internet and TV. 


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This message was authored by oldfella This message was authored by: oldfella Answer

Re: Account blocked

Posted by a Superuser, not a Sky employee. Find out more

@Lois83 wrote:

My account has been blocked I can make full payment on the 29th I have made a payment of £20 today. I have a disabled son so needs access to the Internet and TV. 


Hi @Lois83 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

 

Normally Sky will not reinstate services until all payments are made.

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This message was authored by oldfella This message was authored by: oldfella Answer

Re: Account blocked

Posted by a Superuser, not a Sky employee. Find out more

@Lois83 wrote:

My account has been blocked I can make full payment on the 29th I have made a payment of £20 today. I have a disabled son so needs access to the Internet and TV. 


Hi @Lois83 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

 

Normally Sky will not reinstate services until all payments are made.

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