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Discussion topic: Account arrears
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This message was authored by: BonBon7
Message posted on 06 Dec 2024 01:54 PM
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Account arrears
I've had a message to say my account is in arrears and my package restricted. I'm actually £1.50 in credit so I don't know why I've been cut off! Thanks.
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This message was authored by: Mark39
Posted by a Superuser, not a Sky employee.
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Message posted on 06 Dec 2024 02:29 PM
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Re: Account arrears
Did you make a manual payment? If you have a direct debit or automated card payment set up (you should do) your manual payment has probably gone towards next month's bill leaving your current bill unpaid, if the automated payment failed.
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