Hi I saw my bill was overdue so I went to make a payment on the app it said it went through from my bank but didn't say it on the app so I made the payment again this time it went through on the app but now it's taken two payments from my bank will I get one of them refunded thanks 🙂
Posted by a Superuser, not a Sky employee. Find out more
Wait until your Sky account shows it's in credit (otherwise there's nothing for Sky to refund) then go,ahead and post again, and we'll ask Sky's messaging team to contact you so that you can request a refund (or you could call, of course).
__________________________________________________________________________________________ If someone has helped you then please click on the LIKES button in their post. If you need help please provide as much information as you can
Hi not yet the balance shows £0 so I'm hoping that my bank will just send it back I'll wait a day or two and check again see what it say thank you both for help
I would check your Sky account on Monday once these payments have been processed by the banks as hopefully you should then see this credit so when you do post back here as we can then arrange the help for you.
__________________________________________________________________________________________ If someone has helped you then please click on the LIKES button in their post. If you need help please provide as much information as you can
