Discussion topic: get hold of an actual person at sky on live chat? new customer query
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Message posted on 25 Mar 2025 02:25 PM
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get hold of an actual person at sky on live chat? new customer query
I am not yet a customer, I want to chat to a sales person via chat. I am looking at joining sky but have not yet. I would normally call but I cannot at the moment as my phone is broken and I have not got a landline, so I would like to chat to an agent. the useless Sky Assistant bot is completely useless and never actually passes you over to anyone. how can I get hold of someone to discuss my options????
Sel
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Message posted on 25 Mar 2025 02:34 PM - last edited: 25 Mar 2025 02:35 PM
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Re: get hold of an actual person at sky on live chat? new customer query
Hi @selbennett81 Deleted, sorry you are using chat.
Message posted on 14 Jun 2025 12:01 PM
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Re: get hold of an actual person at sky on live chat? new customer query
It says I have earned a badge what it is that ? My reason for making contact is firstly, to try and speak to someone in person but failing tht to find out the time scale from ordering broadband and it being installed.
Message posted on 14 Jun 2025 12:10 PM
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Re: get hold of an actual person at sky on live chat? new customer query
@greg91 wrote:It says I have earned a badge what it is that ?
Badges are just for using the community. (Primarily a customer-led help forum)
Message posted on 14 Jun 2025 01:30 PM
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Re: get hold of an actual person at sky on live chat? new customer query
@greg91 wrote:
It says I have earned a badge what it is that ? My reason for making contact is firstly, to try and speak to someone in person but failing tht to find out the time scale from ordering broadband and it being installed.
What sort of broadband? If it's Superfast and you already have a serviceable master phone socket, usually a couple of weeks or so. If Fibre and home home isn't already connected, it's likely to be considerably longer.
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