Discussion topic: Charged for Netflix twice?
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Message posted on 13 Jun 2025 07:31 PM
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Charged for Netflix twice?
I am currently being charged £28 pm (including £3 pm contract discount) for Sky Ultimate TV, which I believe is supposed to include Netflix? But there is also a separate £6pm charge on my bill for Netflix. Am I being charged twice for Netflix?
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Message posted on 13 Jun 2025 07:44 PM
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Re: Charged for Netflix twice?
Are you watching Netflix on more than 1 device/ and if so that will be why, Netflix on 1 device is included in your subscription or than 1 device and you start paying for it, i have Netflix premium which means i can watch Netflix on 4 devices and in uhd as and I pay £8.00 with sky
Message posted on 13 Jun 2025 08:04 PM - last edited: 13 Jun 2025 08:05 PM
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Re: Charged for Netflix twice?
@peter-marlow+1966 wrote:
Are you watching Netflix on more than 1 device/ and if so that will be why, Netflix on 1 device is included in your subscription or than 1 device and you start paying for it
Nope, that isn't correct:
https://www.sky.com/help/articles/netflix-faqs
What Netflix plan is included in Ultimate On Demand?
Ultimate On Demand includes the Netflix Standard plan (HD, two screens at the same time) as standard.
Is that £6 charge on your Sky bill ?
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Message posted on 13 Jun 2025 08:12 PM
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Re: Charged for Netflix twice?
this is what sky charge for Netflix
Message posted on 13 Jun 2025 10:54 PM
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Re: Charged for Netflix twice?
Thanks both for the replies
@caesarome my bill has two separate lines
Sky Ultimate TV - Sky entertainment with Netflix: £28
Netflix Standard: £6
If I'm only watching Netflix on my TV should I cancel the £6?
Message posted on 13 Jun 2025 11:57 PM
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Re: Charged for Netflix twice?
Go on the my sky app and check on there
Message posted on 14 Jun 2025 05:41 AM
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Re: Charged for Netflix twice?
@jileez wrote:
If I'm only watching Netflix on my TV should I cancel the £6?
You might want to call Sky and ask them about this.
If someone has helped you then please click on the LIKES button in their post.
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