About renewal of my contract

[Mysky101]

I want to know the best offer I can get if I renew my current broadband contract for another year. If it is still 30 euros a month the same as my current contract, I would like to continue using Sky broadband. If the price gets higher than my current contract, I formally give a notice that I have to leave Sky after my contract expires and switch to another broadband provider. I look forward to your reply. Thank you.

[Daniel0210]

@Mysky101 
This is a customer ➡️ customer discussion forum where we try to help other Sky customers. You aren’t speaking to Sky staff by posting on here.

You can't give notice here.

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract (may be 12 months in the ROI).

Significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new customer so don’t expect anything close to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that in 18/24 months time you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.

[caesarome]

@Mysky101 

As we are customers here you will have to call Sky Ireland about this.