Discussion topic: 0300 call

This message was authored by: Midsomer3 · ‎28 Jun 2024

Hi I have just received my latest sky bill I have calls unlimited. I have 1 call costing £5.94 ? It say NGN (1) call. When I click on this it lists up a 0300 number then says no charge 0.00 .Can anyone tell me how to find out where the £5.94 is charged to .TIA.

This message was authored by: Daniel0210 · ‎28 Jun 2024

@Midsomer3

The breakdown of your bill should show the amount. Click on any blue arrow alongside it for more information.

Was this a call via Sky mobile (all calls are unlimited apart from the fair useage policy) or Sky Talk landline where free calls last up to 60 mins. If you exceed that you're charged for the whole call.

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Midsomer3 · ‎28 Jun 2024

Hi thanks for your swift reply , it was a landline call it says NGN £5.94 , when you click on it it says NGN 0.00?

This message was authored by: Daniel0210 · ‎28 Jun 2024

@Midsomer3

Which tariff are you on, what day and time of day did you make the call and how long did it last?

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Midsomer3 · ‎28 Jun 2024

I am on calls unlimited this was a 3.01 minutes call

Discussion topic: 0300 call

0300 call

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