Discussion topic: My bill has gone up by around £40 per month

This message was authored by: Rachel119 · ‎28 Jun 2024

My bill has gone up by around £40 per month, I added Netflix last month on an offer but I can't see any reason why it would be so much more than I expected.

I have tried logging into my account to recontract to reduce the cost but I can't see any way to do that, only upgrades...does anyone have a number to speak to someone as the virtual assistant isn't very helpful.

Thanks.

This message was authored by: GD1 · ‎28 Jun 2024

@Rachel119 What does your biull show the periods cover? After you make any package changes the bills will be slightly higher for the next month or 2. https://www.sky.com/help/articles/been-overcharged

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: PandJ2020 · ‎28 Jun 2024

@Rachel119 wrote:
does anyone have a number to speak to someone

Click 'Need more help?' here: https://www.sky.com/help/home

I am just another Sky customer and my views are my own even if you don't like the answers

Discussion topic: My bill has gone up by around £40 per month

My bill has gone up by around £40 per month

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Re: My bill has gone up by around £40 per month

Re: My bill has gone up by around £40 per month

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