Discussion topic: sorry access to discovery+ is available only within the country where you created your account

This message was authored by: Ian+Mark · ‎21 Sep 2023

Hi I signed up to Sky which included Discovery + but when I try to sign in on the app I get this message "sorry access to discovery+ is available only within the country where you created your account" it's also the same message if I try using the mobile app using phone data.

Any ideas how to resolve the issue.

Regards Ian.

This message was authored by: SKY1992bf · ‎21 Sep 2023

@Ian+Mark post deleted misread op

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This message was authored by: nolte · ‎21 Sep 2023

Are you abroad at the minute?

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ROI sky Q Customer

This message was authored by: Ian+Mark · ‎21 Sep 2023

Hi, no I am in the UK and also I do not use a VPN also when I joined Sky access to Discovery was set up through Sky.com

This message was authored by: Ian+Mark · ‎21 Sep 2023

Also when I sign in I have the option to and can change the password but when I log out and back in again using the new password I still get this message of not being in the country where I created the account.

PS. When I created the original password and any updated passwords it has always been when I was in the UK.

Discussion topic: sorry access to discovery+ is available only within the country where you created your account

sorry access to discovery+ is available only within the country where you created your account

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Re: sorry access to discovery+ is available only within the country where you created your account

Re: sorry access to discovery+ is available only within the country where you created your account

Re: sorry access to discovery+ is available only within the country where you created your account

Re: sorry access to discovery+ is available only within the country where you created your account

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