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Discussion topic: Changes to the Sky TV guide - June 2023

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This message was authored by GD1 This message was authored by: GD1

Re: Changes to the Sky TV guide - June 2023

Posted by a Superuser, not a Sky employee. Find out more

@Super+Anthony  I'm at a loss why this is an issue.

 

It will be updated when they return,  It is NEVER updated over a weekend or Bank Holidays

 

Staff can & do need to go away for some time so updates to a Non Essential page within a forum isn't high priority.

 

Remaining staff have other things to deal with.   You need to show some patience and realise this page exists due to a member of staff finding time to do the updates for the forum. 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: Changes to the Sky TV guide - June 2023

We are told weekly  it's updated. Anyway I don't want to argue with someone who doesn't work for Sky.

 This was also mentioned several times previously

This message was authored by GD1 This message was authored by: GD1

Re: Changes to the Sky TV guide - June 2023

Posted by a Superuser, not a Sky employee. Find out more

@Super+Anthony wrote:

We are told every Friday it's updated. Anyway I don't want to argue with someone who doesn't work for Sky.

 This was also mentioned several times previously


They are out of the office though.  Do you not understand this?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Changes to the Sky TV guide - June 2023

Posted by a Superuser, not a Sky employee. Find out more

@Super+Anthony wrote:

We are told every Friday it's updated. Anyway I don't want to argue with someone who doesn't work for Sky.

 This was also mentioned several times previously


@Super+Anthony  Where have you seen or heard this? The opening post states "post is updated weekly' so there is no specific date or time that sky will or have to update by


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This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: Changes to the Sky TV guide - June 2023

Not on a Friday and if someone is out on Friday, there should be cover. This happens in all organisations

 

 sorry I thought somewhere it's a Friday but it clearly states weekly. If someone is not around, then someone should be there to cover

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Changes to the Sky TV guide - June 2023

Posted by a Superuser, not a Sky employee. Find out more

@Super+Anthony wrote:

Not on a Friday and if someone is out on Friday, there should be cover. This happens in all organisations


This has been answered previously 🙄

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Changes to the Sky TV guide - June 2023

Posted by a Superuser, not a Sky employee. Find out more

@Super+Anthony 

Other Community staff will have their own responsibilities and work to get on with and not be concerned in updating a thread that's done as a bit of a bonus for customers. imo if customers are unhappy with the frequency of these updates perhaps Sky should stop providing them at all. 


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This message was authored by rscott This message was authored by: rscott

Re: Changes to the Sky TV guide - June 2023

Posted by a Superuser, not a Sky employee. Find out more

I would think many of the other community staff are also busy for the next 2 days as well, so won't be able to do this instead of Chloe.

This message was authored by jamesrobinson6 This message was authored by: jamesrobinson6

Re: Changes to the Sky TV guide - June 2023

No updates thus week? 302 changed thus morning but not listed here.

 

Thanks

This message was authored by GD1 This message was authored by: GD1

Re: Changes to the Sky TV guide - June 2023

Posted by a Superuser, not a Sky employee. Find out more

@jamesrobinson6  Please see the replies from yesterdays posts.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by caesarome This message was authored by: caesarome

Re: Changes to the Sky TV guide - June 2023

Posted by a Superuser, not a Sky employee. Find out more

@jamesrobinson6 wrote:

No updates thus week? 


That is correct for the reasons already explained yesterday.

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This message was authored by jamesrobinson6 This message was authored by: jamesrobinson6

Re: Changes to the Sky TV guide - June 2023

Thank you. When it can be updated, I hope they will continue to update.apolkgirs if I misunderstood. I do realise it is done as a bonus fir which we are very grateful.

 

Have been away over the weekend so did not see posts earlier. Sorry for misunderstanding.

 

Please update when able to. Thank you.

This message was authored by GD1 This message was authored by: GD1

Re: Changes to the Sky TV guide - June 2023

Posted by a Superuser, not a Sky employee. Find out more

@jamesrobinson6  It's not likely to be updated until Wednesday at the earliest (no guarantees).

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: Changes to the Sky TV guide - June 2023

@Kirsty+S27 Thank you for doing the updates today, much appreciated 

This message was authored by jamesrobinson6 This message was authored by: jamesrobinson6

Re: Changes to the Sky TV guide - June 2023

And a big thank you from me too. 😊

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