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Discussion topic: Sky talk issues, no landline

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Fluffy1979
Topic Author
This message was authored by Fluffy1979 This message was authored by: Fluffy1979

Re: Sky talk issues, no landline

Hi they are not replying 

Fluffy1979
Topic Author
This message was authored by Fluffy1979 This message was authored by: Fluffy1979

Sky support

I v have been directed to sky ssupport twice in last couple of days but none answering me

This message was authored by caesarome This message was authored by: caesarome

Re: Sky support

Posted by a Superuser, not a Sky employee. Find out more

@Fluffy1979 

What were you told on the last chat you had with the messaging team ?

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Fluffy1979
Topic Author
This message was authored by Fluffy1979 This message was authored by: Fluffy1979

Re: Sky talk issues, no landline

Not a thing . Put through to chat and noone there

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky talk issues, no landline

Posted by a Superuser, not a Sky employee. Find out more

@Fluffy1979 

The latest (4th) chat was started at 2.16pm on the 19th so should still be active. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Fluffy1979
Topic Author
This message was authored by Fluffy1979 This message was authored by: Fluffy1979

Re: Sky talk issues, no landline

  • Yes it's active but no reply
This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Sky talk issues, no landline

Posted by a Superuser, not a Sky employee. Find out more

@Fluffy1979 

You will need to be patient or use the other contact method we've already advised you about (ie: the Accessibility Team).


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Fluffy1979
Topic Author
This message was authored by Fluffy1979 This message was authored by: Fluffy1979

Re: Sky talk issues, no landlipatuent its been ne

Patient its been nearly three days since my response Nd all the time being c h arged. Accessibility service has nothing to do with it 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky talk issues, no landlipatuent its been ne

Posted by a Superuser, not a Sky employee. Find out more

@Fluffy1979 

It has been 2 days and about 20 minutes since the last chat invite was sent to you. That is the 4th chat invite that has been arranged. Way back you told us you have hearing issues so we advised you to speak to Sky through the Accessibility Team as they have different methods of contact which you've refused to do. There's nothing more we can do to help you on here other that the advice already provided. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Fluffy1979
Topic Author
This message was authored by Fluffy1979 This message was authored by: Fluffy1979

Re: Sky talk issues, no landline

Please do not reply to me again

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky talk issues, no landlipatuent its been ne

Posted by a Superuser, not a Sky employee. Find out more

@Fluffy1979 wrote:

Accessibility service has nothing to do with it 


@Fluffy1979 

Can you tell us why you won't engage with the Accessibility Team? This could have been resolved a long time ago. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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