08 Mar 2024 08:18 PM
Posted by a Superuser, not a Sky employee. Find out more@Fluffy1979 Seeing that you are deaf as you said it might be better for the accessibility team to help you with getting things seen to going forward so that you don't have to come into the main community forum. Would you like that information?
08 Mar 2024 08:20 PM
Posted by a Superuser, not a Sky employee. Find out moreWe've already provided details for the Accessibility Team (post 20) so have you registered with them?
08 Mar 2024 08:20 PM
08 Mar 2024 08:24 PM
I don't need to. I've never had problems communicating here before. Its a forum I don't Need my hearing ability to tyoe
08 Mar 2024 09:11 PM
Posted by a Superuser, not a Sky employee. Find out more@Fluffy1979 I have escalated your post to Sky who may be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat. This will now be tomorrow before anyone will contact you from the team on the community forum.
More information about this process can be found in the link below.
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
09 Mar 2024 11:00 AM
Posted by a Sky employeeHi there! Thank you for escalating this. We have sent an invite to @Fluffy1979.
11 Mar 2024 09:25 AM
Sorry addie I was away could you contact me please
11 Mar 2024 09:29 AM
Posted by a Sky employeeHi @Fluffy1979
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
15 Mar 2024 09:49 AM
Hi issue again
15 Mar 2024 12:36 PM
Posted by a Sky employeeHi there, @Fluffy1979. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
19 Mar 2024 09:59 AM
Hi they never finished my chat Fri evening
19 Mar 2024 01:30 PM
Hi
19 Mar 2024 01:40 PM
Posted by a Superuser, not a Sky employee. Find out moreI have alerted them again for you.
19 Mar 2024 01:41 PM
Much appreciated
19 Mar 2024 02:16 PM
Posted by a Sky employeeHi there! Thank you for escalating this. We have sent an invite to @Fluffy1979.
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