Sky talk issues, no landline

[Fluffy1979]

Got broad band updated yesterday but now phone notc wirking

Moderator note: Changed title to reflect topic more.

[Mark39]

Does your broadband Hub have a Voice light which is illuminated? If so, is your phone plugged into the socket at the back of the Hub? And what colour is the Voice light!

[Fluffy1979]

Yep all good with hub

[Fluffy1979]

I need to talk to sky

[Daniel0210]

@Fluffy1979 

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@Mark39 wrote:

Does your broadband Hub have a Voice light which is illuminated? If so, is your phone plugged into the socket at the back of the Hub? And what colour is the Voice light!

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[Fluffy1979]

Everything is plugged properly u had engineering here yesterday and I need to check with sky

[Mark39]

So again.....is the Voice light lit? What colour?

[Fluffy1979]

All the lights are lit and the right color

[Highlinder]

@Fluffy1979  So where is the phone plugged into?

[Fluffy1979]

It's plugged in all correctly I need to talk to sky re engineer yesterday 

[Highlinder]

@Fluffy1979  We did not ask if it was plugged in correctly, but where it is plugged into.

[Mark39]

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@Highlinder wrote:

@Fluffy1979  We did not ask if it was plugged in correctly, but where it is plugged into.

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I've given up.....

[Fluffy1979]

I don't understand . Its a chat wuth sky I need

[Daniel0210]

@Fluffy1979 

You're asking questions of other customers here. We're asking these questions to try to prevent you having to contact Sky. 

[Fluffy1979]

I understand completely but I had engineer here yesterday and was told to contact sky if problem.