Discussion topic: My phone line has no dial tone and the phone is dead

This message was authored by: Anonymous · ‎26 Mar 2023

My phone line has no dial tone and the phone is dead

The phone works fine when I plug it in in a different house

I've tried without the filter/direct into the socket

The superfast broadband works fine

The phone was working fine before we recently changed to Sky broadband

This message was authored by: caesarome · ‎26 Mar 2023

@Anonymous

Have you tried running this line test:

https://www.sky.com/help/articles/fix-phone-problems-start

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: Mark39 · ‎26 Mar 2023

Presumably it's sorted.....

This message was authored by: caesarome · ‎26 Mar 2023

It looks like it, nice of them to say so !

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: Highlinder · ‎26 Mar 2023

@Mark39Wonders if they went on to VOIP calls when they said they had recently changed to Sky. No idea if what router they had been given.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

Discussion topic: My phone line has no dial tone and the phone is dead

My phone line has no dial tone and the phone is dead

All Replies

Re: My phone line has no dial tone and the phone is dead

Re: My phone line has no dial tone and the phone is dead

Re: My phone line has no dial tone and the phone is dead

Re: My phone line has no dial tone and the phone is dead

Was this discussion not helpful?

Search Sky Community

Start a new discussion