Landline

[JJJeanie]

Our landline has suddenly stopped working and after checking everything, I phoned - only to be told that no staff are available to answer the phones as they are all training!?!?! All of them? I wouldn't worry but we need this landline as my mother is disable and vulnerable and the mobile signal is on and off. Anyone else having trouble? 
Ive tried Twitter too! 😞

[Nat431]

Same problem here. I've rung lots of different sky numbers for all different departments but they are all closed for training!!!!

[Mark39]

From previous posts, I doubt they'll be closed to calls for very long. Try again later.

[KevNewMedia]

Hi @JJJeanie  and @Nat431 

Welcome to the Sky Community.

You can try and run a check against your service in our service checker and if it picks up the fault, it'll book an engineer for you.  Have a look here.

EDIT:

@JJJeanie  is your account registered with our accessibility team? You can do this here.