29 Aug 2022 03:14 PM
My phone rings once and dumps caller even if they're on my star list... why is this happening?
29 Aug 2022 03:19 PM
Posted by a Superuser, not a Sky employee. Find out more
@fionaclace wrote:
My phone rings once and dumps caller even if they're on my star list... why is this happening?
What exactly is happening? Is the call being terminated before it's intercepted by the Shield? Or after?
I'm wondering about a line fault, rather than a Shield problem.
29 Aug 2022 03:21 PM
No the call is terminated after 1 ring, no one can ring through at all. I've even tried from my own mobile and it terminates me after 1 ring!
29 Aug 2022 03:22 PM
29 Aug 2022 03:23 PM
It doesn't even get to the shield.
29 Aug 2022 03:40 PM
Posted by a Superuser, not a Sky employee. Find out moreIt sounds like a line fault that you would need to report to Sky, in that case.
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