Discussion topic: Sky tv/remote

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This message was authored by Lilyladles

Hi, my Sky remote doesn't control my Sky+ box (other than volume) and the screen shows the wrong time. I've tried changing the remote batteries and pressing the remote numbers as per the help instructions but this doesn't help. Sky bot's recorded messages aren't helping. I'm stuck.

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This message was authored by Annie+UK

Have you tried turning off your Sky box at the plug for at least 5 minutes?

My Sky Plus FAQ My Sky Glass/Stream FAQ Sky+SD customers losing SD channels! (See Q48)

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This message was authored by Annie+UK

Have you tried turning off your Sky box at the plug for at least 5 minutes?

My Sky Plus FAQ My Sky Glass/Stream FAQ Sky+SD customers losing SD channels! (See Q48)

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This message was authored by Lilyladles

Thanks, did that. Now everything seems normal apart from not being able to turn the tv on or off. I have to use the buttons underneath the TV screen.

This message was authored by Annie+UK

Sounds like your remote lost its programming when you change the batteries, try reprogramming it

Program your remote

My Sky Plus FAQ My Sky Glass/Stream FAQ Sky+SD customers losing SD channels! (See Q48)

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