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Discussion topic: Sky box not working

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JIEE1962
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This message was authored by JIEE1962 This message was authored by: JIEE1962

Sky box not working

‎04 Nov 2023 10:33 AM

My sky is not working and the screen message states the sky box is initialising. I have tried trouble shoot tips but no success after 4 hours of trying. 

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Mark39
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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Sky box not working

‎04 Nov 2023 10:47 AM

Posted by a Superuser, not a Sky employee. Find out more

The 'initialising' message indicates that your Sky box isn't receiving a signal from your satellite dish. First thing to do is check the cable connections at the back of the box. Switch the box off at the plug first.

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Mark39
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Superuser
This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Sky box not working

‎04 Nov 2023 10:47 AM

Posted by a Superuser, not a Sky employee. Find out more

The 'initialising' message indicates that your Sky box isn't receiving a signal from your satellite dish. First thing to do is check the cable connections at the back of the box. Switch the box off at the plug first.

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