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Discussion topic: Rented film in uhd by mistake can I cancel, if so how do I do this?

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This message was authored by Penny5982 This message was authored by: Penny5982

Rented film in uhd by mistake can I cancel, if so how do I do this?

can I cancel a film rented on sky store. My daughter rented it but it's in uhd which we don't have??? Is there anyway of changing it to hd?


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Rented film in uhd by mistake can I cancel, if so how do I do this?

Posted by a Superuser, not a Sky employee. Find out more

This is a nice easy fix for you @Penny5982 and the good news is you will not be charhed for this either as you haven't started to watch it.

 

All you need to do is to delete it and then go to the deleted section and delete it from there as well. When you have done this you can then download and watch the HD version.

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Rented film in uhd by mistake can I cancel, if so how do I do this?

Posted by a Superuser, not a Sky employee. Find out more

This is a nice easy fix for you @Penny5982 and the good news is you will not be charhed for this either as you haven't started to watch it.

 

All you need to do is to delete it and then go to the deleted section and delete it from there as well. When you have done this you can then download and watch the HD version.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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