08 Dec 2021 06:07 PM
Been using sky store for several years with no issues but now get a message saying You can only buy or rent in the UK, Republic of Ireland and Channel Islands. I'm in Sheffield so definitely in the UK
tried WiFi and 5g and on a phone, tablet and laptop.
any ideas how to fix it?
08 Dec 2021 07:38 PM
Posted by a Superuser, not a Sky employee. Find out moreIt could be that for whatever reason the system believes you are not in the UK, so I would get in touch with Sky Store support about this, live chat opens at 11am tomorrow:
https://www.skystore.com/help/contact-us
08 Dec 2021 07:57 PM
Posted by a Superuser, not a Sky employee. Find out moreLivechat as @caesarome suggests is the most sensible next step - although probably worth just looking at your address in your Sky account just to make sure your postcode hasn't been mistyped.
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox