sky tv not working

[Leanne54]

my sky tv is saying Mode not supported 

resolution not supported, change the resolution of the external device

[oldfella]

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@Leanne54 wrote:

my sky tv is saying Mode not supported 

resolution not supported, change the resolution of the external device

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Hi @Leanne54 

First make sure that the TV is switched on and is switched to the HDMI input to which the Q box is connected.
Then with the Q box switched on with green led illuminated
Press
Home 1 0 8 0 Home
on the Q box remote control.

This will change the Q box to standard resolution which will work for all TV’s.