Sky Q box wont switch on its flashing red

[Aa68]

Yes it is flashing red and the box feels warm we been without for 24 hrs now 

[oldfella]

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@Aa68 wrote:

Yes it is flashing red and the box feels warm we been without for 24 hrs now 

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Hi @Aa68 

Work through the following link
https://www.sky.com/help/articles/sky-q-box-wont-turn-on

Ordering a new Q box usually means a doorstep swap.
Don’t forget to keep your viewing card from the failed box if you order a replacement.