Sky Multiroom not working

[Kevan2]

I have Sky Multiroom. Since the weekend the TV that is in the kitchen is not being responsive to the Sky Remote. I have changed the SKy remote with one that is working successfully in another room and I have changed the Magic Eye that is working successfully in another room. Yet, the problem  still exists.

Any advice please

thanks

Kevan 

[Daniel0210]

@Kevan2 
Try a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if necessary-
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

[TimmyBGood]

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@Kevan2 wrote:

I have Sky Multiroom.

I have changed the Magic Eye that is working successfully in another room.

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Multiroom with Sky+ or Multiscreen with Sky Q (where you've posted)?

'Magic Eye' suggests Sky+