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Discussion topic: Recording HD

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This message was authored by koojo This message was authored by: koojo

Recording HD

I cannot record any programs from Channel 5HD catchup/on demand part of my skyQ.  I donot have a HD subscription but Channel 5HD is a free to air channel.  I can watch live tv in HD and also record from the planner in HD but trying to download episodes missed am unable to do!  I have even tried tried searching for SD versions of a program which dont seem to be available given HD is free to air anyway.  
Do anybody have any ideas?


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This message was authored by nigea99 This message was authored by: nigea99 Answer

Re: Recording HD

Posted by a Superuser, not a Sky employee. Find out more

hi @koojo 

 

All Series 6 episodes 1 -6 are showing as available in SD on my box

 

Please may I suggest you try changing your download preference to SD
Main Menu -> Settings -> Setup -> Preferences

(Please note this setting can only be set on the Main box)

View this Answer within the discussion

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This message was authored by Laing1 This message was authored by: Laing1

Re: Recording HD

Posted by a Superuser, not a Sky employee. Find out more

@koojo wrote:

I cannot record any programs from Channel 5HD catchup/on demand part of my skyQ.  I donot have a HD subscription but Channel 5HD is a free to air channel.  I can watch live tv in HD and also record from the planner in HD but trying to download episodes missed am unable to do!  I have even tried tried searching for SD versions of a program which dont seem to be available given HD is free to air anyway.  
Do anybody have any ideas?


@koojo this has come up before and although you can watch and record channel 5 in HD without the HD subscription to be able to watch catchup/on demand in HD from channel 5 you need to have the HD subscription. 

This seems to be a channel 5 decision 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
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koojo
Topic Author
This message was authored by koojo This message was authored by: koojo

Re: Recording HD

Thanks for the response.  Channel 5 decision to do this dont seem fsir as said programs are not available in SD neither ..

This message was authored by oldfella This message was authored by: oldfella

Re: Recording HD

Posted by a Superuser, not a Sky employee. Find out more

@koojo wrote:

Thanks for the response.  Channel 5 decision to do this dont seem fsir as said programs are not available in SD neither ..


Hi @koojo 

Exactly what content are you trying to watch?

Not all Channel 5 catch-up is HD only

koojo
Topic Author
This message was authored by koojo This message was authored by: koojo

Re: Recording HD

Is season 6 of Dogs behaving (very) badly. It was once on the the planner and series linked.  Just noticed last night that season 6 had started but the series link has disappeared from the planner.  So trying to record the 5 episodes we have missed is impossible for reasons mentioned above!

This message was authored by nigea99 This message was authored by: nigea99 Answer

Re: Recording HD

Posted by a Superuser, not a Sky employee. Find out more

hi @koojo 

 

All Series 6 episodes 1 -6 are showing as available in SD on my box

 

Please may I suggest you try changing your download preference to SD
Main Menu -> Settings -> Setup -> Preferences

(Please note this setting can only be set on the Main box)

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