0

Discussion topic: No satellite signal

Reply
This message was authored by Taposim This message was authored by: Taposim

No satellite signal

I am not having satellite signal from the last 5 days 

Reply

All Replies

This message was authored by GD1 This message was authored by: GD1

Re: No satellite signal

Posted by a Superuser, not a Sky employee. Find out more

@Taposim  Your post has been moved from the Talk forum as that is for Sky Talk Landline queries.

 

Which system do you have?

 

Have you contacted sky in the last 5 days?

 

AHve you tried a reboot of your box?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Taposim
Topic Author
This message was authored by Taposim This message was authored by: Taposim

Re: No satellite signal

I have been using the TV sky router fir 4 years.. I tried rebooting but it has not helped.. Please guide me 

This message was authored by oldfella This message was authored by: oldfella

Re: No satellite signal

Posted by a Superuser, not a Sky employee. Find out more

@Taposim wrote:

I have been using the TV sky router fir 4 years.. I tried rebooting but it has not helped.. Please guide me 


Hi @Taposim 

For no Satellite signal

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q

Taposim
Topic Author
This message was authored by Taposim This message was authored by: Taposim

Re: No satellite signal

Yes problem solved.. Thanks for the help

This message was authored by Sh67 This message was authored by: Sh67

Re: No satellite signal

The TV comes up blue but in box it said no satellite signal i have turned the sky off and then on and still gets the same message 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No satellite signal

Posted by a Superuser, not a Sky employee. Find out more

@Sh67 
Whenever a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish (it’s not something that will necessarily be visible to the naked eye). If you’re on a communal dish you may initially need to liaise with your landlord or building management company.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion