14 Oct 2023 07:52 PM
I am not having satellite signal from the last 5 days
14 Oct 2023 07:56 PM - last edited: 14 Oct 2023 07:57 PM
Posted by a Superuser, not a Sky employee. Find out more@Taposim Your post has been moved from the Talk forum as that is for Sky Talk Landline queries.
Which system do you have?
Have you contacted sky in the last 5 days?
AHve you tried a reboot of your box?
14 Oct 2023 08:03 PM
I have been using the TV sky router fir 4 years.. I tried rebooting but it has not helped.. Please guide me
14 Oct 2023 08:04 PM
Posted by a Superuser, not a Sky employee. Find out more
@Taposim wrote:
I have been using the TV sky router fir 4 years.. I tried rebooting but it has not helped.. Please guide me
Hi @Taposim
For no Satellite signal
Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
16 Oct 2023 12:15 AM
Yes problem solved.. Thanks for the help
17 Jan 2024 08:50 AM
The TV comes up blue but in box it said no satellite signal i have turned the sky off and then on and still gets the same message
17 Jan 2024 10:50 AM
Posted by a Superuser, not a Sky employee. Find out more@Sh67
Whenever a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish (it’s not something that will necessarily be visible to the naked eye). If you’re on a communal dish you may initially need to liaise with your landlord or building management company.
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