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Discussion topic: Netflix

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This message was authored by FoysalAhmed This message was authored by: FoysalAhmed

Netflix

There is breach of GDPR from Sky as my sky Netflix shows is Spanish with different user name and PIN For access

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Netflix

Posted by a Superuser, not a Sky employee. Find out more

@FoysalAhmed 

There are other posts on this issue and the suggestion is your Netflix account may have been hacked and to contact Netflix. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Laing1 This message was authored by: Laing1

Re: Netflix

Posted by a Superuser, not a Sky employee. Find out more

@FoysalAhmed wrote:

There is breach of GDPR from Sky as my sky Netflix shows is Spanish with different user name and PIN For access


@FoysalAhmed there is no breach of GDPR from Sky as @Daniel0210 says your Netflix has been hacked and you need to contact Netflix to get this sorted 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Netflix

Posted by a Superuser, not a Sky employee. Find out more

@FoysalAhmed 

 

Typically this happens where either the same email/password combination is in use elsewhere and has been extracted from that (less secure) environment, or someone legitimately knowing the combination has been tricked into signing into a fake Netflix front-end, typically by following a URL in email or text.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Chodley This message was authored by: Chodley

Re: Netflix

Posted by a Superuser, not a Sky employee. Find out more

There is also a darkweb market in valid authentication tokens for netflix, which they seem to be doing nothing about, which seems to allow a "valid" login from any old device on the planet without needing the email address or password Fortunately they can't change the exiating password without re-authenticating but I read that the perps sometimes add a credit card to the account (with no intention of billing it) so they can then validate ownership of their hijacked account with netflix in order to do a password & email change. So always look out for unrecognised cards on the account when this happens.

 

I haven't seen anything definitive that explains how these get lifted but browser vulnerabilities and cross-site scripting attacks have been suggested.

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