23 Sep 2023 12:18 PM
Has anyone else having issues watching discovery plus. I had it as part of the 12 month free subscription, but now it's part of the package I get it withou upgrading my passes. My Sky app shows that my accounts are already li led but nothing changes. I have spoken to sky u til blue in the face and they keep sending same li is that don't work. Any ideas
24 Sep 2023 12:11 PM
Posted by a Sky employeeHi there @derekmalcolm , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
17 Jan 2024 04:37 PM
Hi Derek,
Did you ever get a resolution to this? I think I may have a similar problem but getting no joy from Sky so far.
I have had it refered to a back office function twice but still nothing.
Jay
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