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Discussion topic: Hi my mini box is not working only red is on wont switch on

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This message was authored by Sukisheena This message was authored by: Sukisheena

Hi my mini box is not working only red is on wont switch on

Mini box red light in on but wont switch on 

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This message was authored by oldfella This message was authored by: oldfella

Re: Hi my mini box is not working only red is on wont switch on

Posted by a Superuser, not a Sky employee. Find out more

@Sukisheena wrote:

Mini box red light in on but wont switch on 


Hi @Sukisheena 

Have you tried pressing the Standby button (Amber led) on the front of the mini box.
If this turns the mini box on
Try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

Sukisheena
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This message was authored by Sukisheena This message was authored by: Sukisheena

Re: Hi my mini box is not working only red is on wont switch on

Hi tried that nothing is happening stuck on red light

This message was authored by oldfella This message was authored by: oldfella

Re: Hi my mini box is not working only red is on wont switch on

Posted by a Superuser, not a Sky employee. Find out more

@Sukisheena wrote:

Hi tried that nothing is happening stuck on red light


Hi @Sukisheena 

 Try the mini recovery procedure in the following link

https://www.sky.com/help/articles/sky-q-box-wont-turn-on#:~:text=Restart%20your%20Sky%20Q%20box,back... 

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