10 Mar 2023 02:15 PM
I cannot get rid of the annoying subtitles streaming across my screen when watching sports on the sky sports app any ideas?
10 Mar 2023 08:00 PM
Hi All
Sorted, reinstall the app then go to settings accessability, subtitles and captioning turn on and turn off closed captions and SDH
all good now
10 Mar 2023 07:36 PM
Posted by a Superuser, not a Sky employee. Find out moreIf this is on a iphone or ipad then see if doing this helps:
Settings > Accessibility > Subtitles and Captioning > turn of 'Closed Captions and SDH'
10 Mar 2023 07:41 PM
thanks Mate they were off, tried removing and reinstallking app, no good, funny it doesnt happen on the VIRGIN GO APP, only on the sky sports. weird
david
10 Mar 2023 07:43 PM
Posted by a Superuser, not a Sky employee. Find out moreIs this happening when watch all the live channels as I will check to see what is happening with mine or is it just certain channels or just one channel ?
10 Mar 2023 08:00 PM
Hi All
Sorted, reinstall the app then go to settings accessability, subtitles and captioning turn on and turn off closed captions and SDH
all good now
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 3.6 hours
New Discussion