12 Mar 2023 01:52 PM
Now when I am attempting to record programs on my Sky Q box via the Sky Go app I don't have the option to add series link. There is only the option to record once, even though this is a series. This may only be happening on BBC shows, I'm not sure, but for example on the shows Wild Isles and The Gold I was only able to record once even though they are both series. Any help would be appreciated as with BBC if the show doesn't record and I have to download it, the sound doesn't come through the surround sound system.
12 Mar 2023 04:12 PM - last edited: 12 Mar 2023 04:54 PM
Posted by a Superuser, not a Sky employee. Find out moreFor your examples I can get a series link for The Gold but not for Wild Isles but I do get a series link if I do it via my box so give this a try.
12 Mar 2023 04:45 PM
Yes, I know I can do that, but I often add programmes when I'm away from the TV and forget to add the series link. I was hoping that someone from Sky would answer as to why there is a problem with the app as it didn't use to be like this.
12 Mar 2023 04:56 PM
Posted by a Superuser, not a Sky employee. Find out moreAs this is a customer helps customer forum you will not get a response from Sky but you could try reporting it to them via this email address - viewerR@sky.uk
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