unable to receive mail on Microsoft Mail from Sky Yahoo

[Jolypat]

I have recently not been able to recieve mail from Sky Yahoo using my Windows 10 Mail App. It has worked fine up until recently but now seems to be playing up. I have deleted my account on the Mail App and then reset it once more and all seems ok but no mail. Occasionally a mail will come through but it seems very haphazzard. I do a send and receive on Mail and it goes off to get mail but nothing happens. I have sent a test message and that has appeared on my Yahoo Mail account so the send seems ok it is all down to recieving mail! Any assistance would be greatly appreciated...

[caesarome]

Have you tried replacing the password Windows Mail uses for your Sky email account with one that can be generated here:

https://www.sky.com/sky-yahoo-mail/manage-apps?client=email

[Jolypat]

Thanks for that, tried it but not successful!

[jayach · Accepted solution]

Windows 10 Mail shouldn't need the generated password (although it should work fine with it).

Windows 10 Mail is usually one of the easiest to set up, I'm wondering if there is some problem with the app itself. Try uninstalling it and reinstall from the store.

[Jolypat]

Will give that a go later, thanks!

[Jolypat]

Thanks Jay that sorted it, bit drastic but hey ho!

[jayach]

---

@Jolypat wrote:

Thanks Jay that sorted it, bit drastic but hey ho!

---

Whatever it takes.😀

[paulcarr]

As of 5/11/2022 windows mail does require the password generator generated password. iam constantly getting emails in this format. ive uninstalled Mail a dozen times to no avil ive updated my password numerous times, i wish sky didnt discontinue Live mail support. ive even tried MS outlook and it downloads contantly slowing my PC. is there a way to get Live mail to workwith sky in 2022 i have been told the error below can not be fixed as its a yahoo issue on there side. this seems to only effect Windows Mail which seems to be the only safe WORKING app that sky say to use or support. most other email clients contain ads and dodgy software.  

" 

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[Mark39]

@paulcarr Windows 10 Mail? Or an earlier version of Windows Live Mail?

The former doesn't require a generated app password, the latter isn't OAuth2 compliant and does require one. There's nothing Sky can do to make it compliant.

I use MS Outlook 2019 without problem so you may have a configuration issue with your setup. Mozzila Thunderbird should also work well.

[jayach]

---

@paulcarr wrote:

As of 5/11/2022 windows mail does require the password generator generated password. iam constantly getting emails in this format. ive uninstalled Mail a dozen times to no avil ive updated my password numerous times, i wish sky didnt discontinue Live mail support. ive even tried MS outlook and it downloads contantly slowing my PC. is there a way to get Live mail to workwith sky in 2022

---

Your post includes many inaccuracies.

Windows 10/11 Mail does not need a generated password, but will work with one.

However the problem of formatting with them is well known, but strangely doesn't affect everyone, there is currently no known cure.

You should be able to use any email client/app you like (even Live Mail, but support for that from Microsoft was withdrawn years ago) but some will require a generated password.

If you only have one email account, take a look at eM Client, as that is free to use for up to 2 addresses (AFAIK) and is user friendly.

eM Client | The Best Email Client for Windows and Mac

[paulcarr]

"

Windows 10/11 Mail does not need a generated password, but will work with one.

However the problem of formatting with them is well known, but strangely doesn't affect everyone, there is currently no known cure."

with which the program or the generated passwords ive tried the normal account password with Mail but it kicks out saying the is an error. 

live mail maybe the option for me.  

[paulcarr]

ive tried both 

[Mark39]

---

@paulcarr wrote:

"

Windows 10/11 Mail does not need a generated password, but will work with one.

However the problem of formatting with them is well known, but strangely doesn't affect everyone, there is currently no known cure."

with which the program or the generated passwords ive tried the normal account password with Mail but it kicks out saying the is an error. 

live mail maybe the option for me.  

---

[Bling35]

This worked imediately.

Just so that people will understand...

When setting up outlook you need to use this gernerated passwork instead of your own.

Thank you

[paultm53]

Hi, me too - some emails are fine and others are in code? (Desktop and Win10 Mail)

It's even worse on my laptop - Win 11 and Mail - sky/yahoo emails are very randomly received?? No problem at all on my phone -  Android though, odd indeed?