Wifi max pods are wifi 6 compatible?

[Micits]

Hi,

Im having some issues connecting my laptops to the pods - both of laptops rather connecting to the hub even though signal in the areas where laptops located is not the best.

Got engineer over to have a look at the issue - all he did is ordered me a new room pod and told me that these pods are not wifi 6 compatible therefore might be the reason for the laptops to connect to the hub instead of pods.

Can anyone confirm this information here?

Thanks

[TimmyBGood]

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@Micits wrote:

all he did is ordered me a new room pod and told me that these pods are not wifi 6 compatible therefore might be the reason for the laptops to connect to the hub instead of pods.

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As far as we know the pods that Sky supply with Max are WiFi 6: Plume certainly has such hardware

However there do seem to be ongoing issues with the Max firmware which affect its performance when interacting with pods.

[cookiemonsteruk]

@Micits 

@TimmyBGood just reading up on superuser forum and they described as wifi 5 ac triband which uses some of the lower wifi 6 freqs.  I believe @mae-3 should be able to give more detail

[mae-3 · Accepted solution]

The difference between wifi 5 802.11ac and wifi 6 802.11ax is only in its modulation methods. Wfi 6 supports all forms of modulation in 802.11ax & 802.11ac, so it's backwards compatible with all previous standards.

The Pods are actually 802.11ac from my knowledge and not able to use the modulation methods in 802.11ax which is 1024-QAM and allows faster traffic for 802.11ax clients increasing the performance by 25% for the Sky Max router but not for the Pods.

[cookiemonsteruk]

@mae-3 

Pretends to understand what you said🤔 😁👍 

[Micits]

Thanks everyone for replying.

[JohnDubs]

Hi - did you ever resolve this issue? I am having exactly the same problem where my laptop won't connect to the Pod - only the Hub, even though the Pod signal is much much stronger.

[Chrisee]

@JohnDubs in the period I had the pods I found the system took 24 hours or more to optimise. 

[Micits]

Looks like sky are not in a rush to solve this one 😂

Are your laptops wifi 6 or 5?

I personally cancelled wifi max as I've spent more time trying to fix it than actually enjoying the benefits of it.

If it helps- you can connect laptop with pod using rj45 wire

other option is - try to play around with wifi bands on windows settings (Removed)

Moderator note: Removed third party link

[JohnDubs]

THanks @Chris - it's been plugged in for 5 days now bt no change.

I have a Sky engineer visit booked so perhaps they will be able to help.

[JohnDubs]

@Chrisee - tagged the wrong person

[Chrisee]

@JohnDubs no probs suggesting getting Sky out would have been my next suggestion.