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Discussion topic: Wi-Fi connection in conservatory

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This message was authored by Jermyns This message was authored by: Jermyns

Wi-Fi connection in conservatory

An open reach engineer visited us last week, sent by sky as our speed was too low. The engineer moved our box to our hall way to bypass some internet connections in the house which were affecting the speed.we can now no longer get the Wi-Fi signal on the other side of our house in the conservatory.what should we do please.?

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Wi-Fi connection in conservatory

Posted by a Superuser, not a Sky employee. Find out more

@Jermyns 

Sounds like you need a booster. If you want to claim one from Sky you'll need the Broadband Boost or Sky Max addon subscription.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Jermyns
Topic Author
This message was authored by Jermyns This message was authored by: Jermyns

Re: Wi-Fi connection in conservatory

Thank you. Can I just buy my own booster and connect it, or do I have to do it through sky ? We were ok until the engineer moved our Wi-Fi box.

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Wi-Fi connection in conservatory

Posted by a Superuser, not a Sky employee. Find out more

@Jermyns 

You can buy a 3rd party one if you want but it may not integreate & perform as well as a Sky one

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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