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Discussion topic: When will I be connected? I was told today?

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This message was authored by Ames2786 This message was authored by: Ames2786

When will I be connected? I was told today?

Hello, I was told today I would be connected at my new house! I've taken the day off work and not heard anything.
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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: When will I be connected? I was told today?

Posted by a Superuser, not a Sky employee. Find out more

@Ames2786 

 

Putting the address into the BT Wholesale Availability Checker should indicate which provisioning type is applicable and so if an installer visit to the property is likely to be required.

 

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

 

It's the table and the two text lines below it which are most useful.


Remove any personal information (such as the address itself) if you post an image.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by jamesn123 This message was authored by: jamesn123

Re: When will I be connected? I was told today?

Posted by a Superuser, not a Sky employee. Find out more

@Ames2786 

Was it a remote activation or engineer visit? Has your Sky hub been delivered? If so have you connected it up?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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