0

Discussion topic: Using Screens 4 or 5 for Mac and and NAS port setup

Reply
This message was authored by TrisCamb This message was authored by: TrisCamb

Using Screens 4 or 5 for Mac and and NAS port setup

trying to remember how to set up connecting into my home base computer from away - I usually use Screens for Mac, but I can't get it to connect, and I cant connect to my NAS - must be the router firewall I think...

 

Anyone recommend the ports?

Reply

All Replies

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Using Screens 4 or 5 for Mac and and NAS port setup

Posted by a Superuser, not a Sky employee. Find out more

@TrisCamb 

 

Apple says this:

 

https://support.apple.com/en-gb/guide/remote-desktop/apd0c903fec/mac 

 

And Edovia support is here:

 

https://support.edovia.com/en/?query=Ports 

 

Has this been working previously with your Sky broadband?

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
TrisCamb
Topic Author
This message was authored by TrisCamb This message was authored by: TrisCamb

Re: Using Screens 4 or 5 for Mac and and NAS port setup

Sadly I think not.

 

this is tedious in the extreme.

 

i shall have to spend the requisite 8 hrs on the phone to them on Wednesday just to get to the point I should be at out of the box...

 

thanks for the help but it doesn't seem to help in reality.  Must be doing something wrong

TrisCamb
Topic Author
This message was authored by TrisCamb This message was authored by: TrisCamb

Re: Using Screens 4 or 5 for Mac and and NAS port setup

Sky do not support this and will not help.

 

Therefore I think it is time for me to write to them to explain why I will be leaving as soon as my contract is up.

TrisCamb
Topic Author
This message was authored by TrisCamb This message was authored by: TrisCamb

Re: Using Screens 4 or 5 for Mac and and NAS port setup

does anyone have the ability to walk me through it with screenshots as I am evidently incapable and sky support basically said no.

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Using Screens 4 or 5 for Mac and and NAS port setup

Posted by a Superuser, not a Sky employee. Find out more

@TrisCamb 

There is a guide here that walks you through any port forwarding on the Sky hub. It should cover anything Apple have asked you to do

https://helpforum.sky.com/t5/Broadband-Talk/How-to-set-up-port-forwarding/ba-p/2662260

 

If you have questions feel free to post back here

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
TrisCamb
Topic Author
This message was authored by TrisCamb This message was authored by: TrisCamb

Re: Using Screens 4 or 5 for Mac and and NAS port setup

fortunately the use of TailScale has fixed all of my problems.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion