Discussion topic: The internet and voice icons on the WiFi box are swapping between green to amber to nothing there

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This message was authored by ELLIEWORTH1

The internet and voice icons on the WiFi box keep going green, then orange, then off

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This message was authored by Highlinder

@ELLIEWORTH1 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

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This message was authored by ELLIEWORTH1

I have done and it says everything is fine, but the issue is still occurring with the internet and voice icons in orange.

This message was authored by Highlinder

@ELLIEWORTH1 So the test comes back all green when you run it and the internet and voice lights are amber when you are doing this?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

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