25 Mar 2024 07:45 PM
I have no internet, I have reset the router and switched it off. There is an intermittent red flashing red light. Sky says everything is fine, but it almost definitely not!
25 Mar 2024 07:48 PM
Posted by a Superuser, not a Sky employee. Find out more
If you use the service checker on your my sky app you would need to use 4g/5g mobile data . Hopefully if it finds a fault it should let you report it
25 Mar 2024 07:48 PM
Posted by a Superuser, not a Sky employee. Find out moreRun the test here to see if a fault is found:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
25 Mar 2024 07:53 PM
Wifi working but not connected to Internet ive turned it off and on even ran test yet there coming back saying everything is fine doesn't help my mobile signal is none existent so can't even ring 😑
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