0

Discussion topic: The connection has been lost intermittently for a few weeks now. Especially when doing a VDO call.

Reply
This message was authored by Fah1 This message was authored by: Fah1

The connection has been lost intermittently for a few weeks now. Especially when doing a VDO call.

The connection has been lost intermittently for a few weeks now. Especially when doing a VDO call, the quality of the call is very bad. In the past 2 weeks, there are days that the connection is okay, but most of the time its very bad. I checked the box, all the lights are shown in green color. I dont know what could be the problem.

Reply

All Replies

This message was authored by jamesn123 This message was authored by: jamesn123

Re: The connection has been lost intermittently for a few weeks now. Especially when doing a VDO cal

Posted by a Superuser, not a Sky employee. Find out more

Hi @Fah1 

Please post your router stats

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion