Discussion topic: Ip address

This message was authored by: Sarah165 · ‎12 Mar 2024

I am having issues with my laptop. Im informed my IP address is infected? How can you help please.

This message was authored by: Highlinder · ‎12 Mar 2024

@Sarah165 Who informed you of this, was it by phone call?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by: jamesn123 · ‎12 Mar 2024

Hi @Sarah165

That sounds like some sort of scam popup to me. Are you able to provide a screenshot or some more context?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: TimmyBGood · ‎12 Mar 2024

@Sarah165

An 'IP address' cannot be 'infected': as noted above, that's language typically associated with the start of an attempted criminal scam.

An individual device using a particular IP address, or one on a domestic network with a public IP might be 'infected' but these days actual viruses are vanishingly rare compared to the flood of self-inflicted ransomware and non-technical social engineering scams, neither of which is an 'infection'.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Ip address

Ip address

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