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Discussion topic: Sky WiFi showing wrong location on Android phone

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This message was authored by daveredski This message was authored by: daveredski

Sky WiFi showing wrong location on Android phone

We recently moved to Sky fibre and since then my Android phone thinks I'm in Manchester when using google based apps; e.g. a weather app & google maps. I'm actually in a location near Edinburgh.

 

I tried all the usual google and phone location settings then realised it was Sky WiFi  on the phone causing the issue. If I turned off WiFi my location was correct. My Mac on WiFi is showing the correct location using google and apple maps so it seems to be the phone/ SKY combo causing the issue.

 

It's not exactly a showstopper but annoying none the less.

 

I've attached various network settings from my phone.Screenshot_20231211-141211.png

 

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Sky WiFi showing wrong location on Android phone

Posted by a Superuser, not a Sky employee. Find out more

@daveredski 

Best 2 things to do to solve it is as follows;

1. Unplug your hub for 1hr to get a new public IP

2. Go to your phones settings and under reset, reset the network settings.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
daveredski
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This message was authored by daveredski This message was authored by: daveredski

Re: Sky WiFi showing wrong location on Android phone

Seems to have rectified itself without taking your helpful advice. If it recurs I will do as you suggest! Thanks.

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