0

Discussion topic: Our internet has been pretty poor the last 5 days.

Reply
This message was authored by Ruthie78 This message was authored by: Ruthie78

Our internet has been pretty poor the last 5 days.

The internet, has been poor for the past five days. TV is jumping and pixelated. Internet has dropped out. Anyone else having these issues. 

Reply

All Replies

This message was authored by Highlinder This message was authored by: Highlinder

Re: Our internet has been pretty poor the last 5 days.

Posted by a Superuser, not a Sky employee. Find out more

@Ruthie78 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...



If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by DazP9 This message was authored by: DazP9

Re: Our internet has been pretty poor the last 5 days.

Quite a few people seem to have issues, only thing Sky will suggest is that it's your end and router that are the issue. I'm supposed to have 70Mps, I've been lucky if I get 20Mps for a sustained time period over the last 4-5 days. Thankful my broadband contract is up so I can look elsewhere, as I'm positive it's not the router.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion