24 Feb 2024 09:48 AM
The internet, has been poor for the past five days. TV is jumping and pixelated. Internet has dropped out. Anyone else having these issues.
24 Feb 2024 10:21 AM
Posted by a Superuser, not a Sky employee. Find out more@Ruthie78 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...
24 Feb 2024 10:33 AM
Quite a few people seem to have issues, only thing Sky will suggest is that it's your end and router that are the issue. I'm supposed to have 70Mps, I've been lucky if I get 20Mps for a sustained time period over the last 4-5 days. Thankful my broadband contract is up so I can look elsewhere, as I'm positive it's not the router.
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