26 Feb 2024 05:07 PM
My Internet and voice are orange on my router however the WiFi and power are green .
I cannot get into my apps .but I can reach my sky programmes
26 Feb 2024 06:08 PM
Posted by a Superuser, not a Sky employee. Find out more@Chestefield2024 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
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