My WiFi keeps dropping out

[Stewart+92]

My WiFi keeps dropping out. I need this to work all the time as I work from home for a government department 

[TimmyBGood]

@Stewart+92 

No domestic broadband ISP does (or can) offer 100% reliability.

As a start, if you post your Hub stats, we'll have some information about your particular phone line and internet connection to work with.

[jamesn123]

@Stewart+92 

If your Government role is that critical then they should be providing you with a business grade broadband connection. 

If your broadband has developed a fault then the typical SLA from Openreach is 2 working days to resolve but this can be longer if there is a physical failure requiring repair.