Broadband
0

Discussion topic: Internet connection

Reply
Himleyowl01
What's this?
This message was authored by Himleyowl01 This message was authored by: Himleyowl01

Internet connection

‎16 Feb 2024 05:10 PM

I've been having problems with internet connection all day and still can't watch tv or get on to the Wi-Fi... im in postcode dy8? Does anybody know what the issue may be

Report post
Post 1 of 3
205 Views
Reply
0 Likes
Reply

All Replies

Dutchgirl-79
What's this?
This message was authored by Dutchgirl-79 This message was authored by: Dutchgirl-79

Re: Internet connection

‎16 Feb 2024 06:18 PM

I'm the same, but in the SouthEast, ME5
Report post
Post 2 of 3
183 Views
Reply
0 Likes
Highlinder
What's this?
Superuser
This message was authored by Highlinder This message was authored by: Highlinder

Re: Internet connection

‎16 Feb 2024 09:29 PM

Posted by a Superuser, not a Sky employee. Find out more

@Himleyowl01  & @Dutchgirl-79 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.



If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Report post
Post 3 of 3
146 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion