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Discussion topic: Hub not arrived yet

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This message was authored by Djrich24 This message was authored by: Djrich24

Hub not arrived yet

Open reach activated my line on Wednesday 13th March.  However, my hub hasn't arrived yet, it hasn't even been dispatched yet according to my order status.  Not a word from Sky yet, pretty poor service already!!

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Hub not arrived yet

Posted by a Superuser, not a Sky employee. Find out more

@Djrich24 

 

Keep an eye on this forum using preferrably a chrome browser

 

I've escalated your post via the community chat. This link explains how it works

 

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

Keep an eye out for an invite or red and blue chat bubble. When the red/blue bubble does appear you have 48 hours to respond or it will be automatically closed.

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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Hub not arrived yet

Posted by a Sky employee

Thanks for escalating this. We’ve sent @Djrich24  an invite to chat.

Thanks

Lisa - Sky Tech Team Expert
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