Hi, I want to change my password, but I can't use my username and password to change it because seve

[MihhaelaAlexand]

Hi, I want to change my password, but I can't use my username and password to change it because it has several platforms and that's all I want 

[Chrisee]

@MihhaelaAlexand not sure which password you want to change or on which hub as the rules vary. The admin acoount on all Sky hubs have the standard admin as the username which can't be changed the admin password can be changed but the SR203 Broadband Hub has strict rules on length and including upper and lower case letters and at least one number you cannot change. Wifi password has dlightly different rules from memory. Insisting on complex passwords is good security.

Using the same password for multiple accounts while easy to rdmember is considred insecure. These days many people use a password manager which assigns different complex passwords to wach account and completes them using face recognition on my system.

[MihhaelaAlexand]

I want to change the router password 

[Chrisee]

@MihhaelaAlexand as I explained there are limitations the user name cannot be changed and the password can be changed as long as the one you choose matches the rules. Instructions here - ignore the wifi password bit - https://www.sky.com/help/articles/find-and-change-your-wireless-password

[Kellie7]

I just want to change my password that isn't on the back of the box , so when my children's friends come in they can use it

[Chrisee]

@Kellie7 I assume you want to change the wifi password so the visitors cant connectvto your network by reading the password. If so these are the instructions https://www.sky.com/help/articles/find-and-change-your-wireless-password