Discussion topic: Charged for premium visit when the providers didn’t turn up to install broadband

This message was authored by: Vita1 · ‎06 Sep 2023

It was 5th time no one turned up, I was there all day waiting yet they said they'd been but no one was in, I 100% was in all day

This message was authored by: GD1 · ‎06 Sep 2023

@Vita1 By posting in th forum you're not talking to Sky customer services, we are customers here. To raise a complaint see this link https://www.sky.com/help/articles/sky-customer-complaints-code-of-practice/

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

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This message was authored by: GD1 · ‎06 Sep 2023

@Vita1 By posting in th forum you're not talking to Sky customer services, we are customers here. To raise a complaint see this link https://www.sky.com/help/articles/sky-customer-complaints-code-of-practice/

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Discussion topic: Charged for premium visit when the providers didn’t turn up to install broadband

Charged for premium visit when the providers didn’t turn up to install broadband

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Re: Charged for premium visit when the providers didn’t turn up to install broadband

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