Change broadband cancellation date

[Abcynth1]

Hi I'm cancelling broadband as it keeps dropping and unreliable when working , so I've cancelled it but it finishes on Thursday but wsnt it to cancel the Thursday after as this is when my new broadband starts , I still need broadband for my childerens school work . 

[Abcynth1]

I am and have been on hold direct to sky for over 50 mins at the moment  now , if I was wanting to order sky I bet I wouldn't be waiting this long !!!!!!!

[Daniel0210]

@Abcynth1 

Very unlikely Openreach will change the deactivation date at 3 days notice but you will have to persevere on the phone to ask the question.