18 Sep 2023 10:17 AM
I have had WiFi Max (white) for a long time. I have to separate the 2.4ghz and 5ghz bands because my vacuum cleaner only connects to 2.4ghz. there is an option to turn off 5ghz but my device does not connect to wifi anyway. The instructions say that if I have WiFi on 2GHz and 5GHz, I should separate these bands.
please tell me how?
18 Sep 2023 10:22 AM
Posted by a Superuser, not a Sky employee. Find out more@ola12 Which router do you have from the link below.
https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub
18 Sep 2023 10:26 AM
Sky max Hub
18 Sep 2023 10:27 AM
Posted by a Superuser, not a Sky employee. Find out more@ola12 At this time you are not able to split the Wi-Fi frequencies with the new Sky Max hub.
18 Sep 2023 10:32 AM
thank you for your reply
18 Sep 2023 10:35 AM
do you know that this will change?
18 Sep 2023 10:56 AM
Posted by a Superuser, not a Sky employee. Find out more@ola12Not heard a firm date when it will happen.
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