0

Discussion topic: Broardband very slow and constantly disconnecting

Reply
This message was authored by NickNewman81 This message was authored by: NickNewman81

Broardband very slow and constantly disconnecting

Hello, 

 

Ever since i upgraded to ultrafast i have issued wifi dropping out around once a week. 

Now it has become unbarable dropping out 5-10 time a day, loosing connection to sky q box and generally unusable. Not good for an upgraded service!!

 

May possibly need a new hub?  Rang Sky no help just sent me a text message to a link that will not open!!

 

Need help please this is really poor. 

Reply

All Replies

This message was authored by Highlinder This message was authored by: Highlinder

Re: Broardband very slow and constantly disconnecting

Posted by a Superuser, not a Sky employee. Find out more

@NickNewman81 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...



If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion